Privacy Policy - Movemastershopping

OUR PRIVACY POLICY

Movemastershopping (hereinafter referred to as "we”, "us”, "our” as may be applicable in the context) provides an opportunity for its customers to have access to their desired products from their favorite vendors and also have those products delivered to them at their doorsteps. Transparency is one of our foundational values and it is our responsibility to disclose to our customers how we receive, use and share their personal information. In this context, Personal data means any information that can be used to identify you either directly or indirectly; such information include: your name, phone number, email address, residential and office address and also any other personal information which you provide to us.

This Privacy Policy (hereinafter referred to as "”the Policy") outlines our commitment to the protection and confidentiality of your personal information when using the services we offer through our platform. This Policy explains our data collection, storage practices, user rights, and contact information for privacy inquiries that are in accordance with the applicable Nigerian data protection laws.

We advise you carefully peruse through our Privacy Policy to enable you have a proper understanding of our Terms of Use as well as your rights and also our responsibilities with respect to handling your personal information. In the event you have any question or concerns with respect to these documents, do not hesitate to reach out to us via info@movemastershopping.com.

Modification/Updates to our Privacy Policy

We reserve the right to update or modify our policy periodically. Therefore, in order to ensure that we comply with the policies and standards set down by the Nigeria Data Protection Act (hereinafter referred to as "NDPA”), our Privacy Policy will be modified periodically. Nevertheless, we will continue to make efforts towards improving our means of communication and also create novel features and functionalities to our website and already existing services. As a result of the aforementioned modifications in the law and technology, there is a need for us to update our data protection practices periodically. In the event we modify our data protection practices, we will endeavour to update this Policy in order to reflect our new practices and make them known to you by publishing them on our applications and website.

Any modification made to this policy will be effective upon the posting of the revised Policy on our Platform with the updated "Effective Date" at the top of this Policy. Your continued use of our Services after the posting of any changes to the Policy constitutes your acceptance of the updated Policy.

Consent and Scope of the Policy

You agree to our policy when you sign our Consent Form, click the "Accept” button, use any of our platforms and services, or visit us at our offices. This also means you consent to the collection and use of your personal information (which include but not limited to the following information: your name, residential and office address, email address, phone number, date of birth), your order history and other history, so that we can effectively provide you with our services as you have requested. You can contact us via info@movemastershopping.com or fill our Data Subject Request Form, in the event you decide to unsubscribe to any of our Services or retract your consent for the purposes of managing your personal information.

This policy regulates the use of our services and it is restricted to the Services accessible through our Platform and provided to our users in Nigeria. By using our Services, you acknowledge that you have read, understood, and agreed to the terms of this Policy; and where you are not comfortable with us managing your personal information, you must immediately cease the use of our Services and Platform.

Data we Collect from you

In order to effectively deliver our Services to you, we collect the following categories of data:

  • Personal Identification Information: Name, phone number, email address, residential and office address.
  • Order Details: Products ordered, delivery addresses, order history.
  • Payment Information: Billing details (processed via secure third-party payment gateways).
  • Device and Technical Data: IP address, browser type, operating system, device identifiers.
  • Location Data: To ensure accurate and timely delivery of your orders.

How we use your Data

We use your data for the following purposes:

  • To process and deliver your orders effectively.
  • To improve our platform, services, and customer experience.
  • To communicate with you regarding your orders, inquiries, and support requests.
  • To send you promotional offers, updates, and relevant information (if you opt-in).
  • To comply with legal obligations and enforce our terms and policies.

Sharing of your Data

We do not sell your personal data. However, we may share your data with the following:

  • Vendors and delivery agents (to fulfill your order).
  • Third-party payment processors (to handle transactions securely).
  • Law enforcement or regulatory authorities (where legally required).
  • Service providers (for technical support, analytics, and platform improvement).

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required by law. Once data is no longer needed, it will be securely deleted or anonymized.

Data Security

We employ industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under the NDPA, you have the following rights:

  • The right to access your personal data.
  • The right to request corrections to inaccurate or incomplete data.
  • The right to request deletion of your personal data in certain circumstances.
  • The right to object to the processing of your data for marketing purposes.
  • The right to withdraw consent at any time.

Third-Party Links

Our platform may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of such third parties. We encourage you to review their privacy policies when you visit their sites.

Children’s Privacy

Our Services are not directed towards children under the age of 18, and we do not knowingly collect personal data from children. If we discover that we have inadvertently collected such information, we will take immediate steps to delete it.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or the way we handle your personal data, please contact us via:

  • Email: info@movemastershopping.com
  • Phone: +2348152330081
  • Website: www.movemastershopping.com
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