1. Accepted Payment Methods We accept the following payment options: Credit/Debit Cards (Visa, MasterCard, etc.) Bank Transfers Cash on Delivery (where applicable) 2. Payment Timing Online payments must be completed at the time of order. Cash payments are due in full upon delivery. 3. Invoicing For business clients or bulk orders, invoices are issued upon request. Payment terms are [e.g. net 7 days], unless otherwise agreed. 4. Security All online payments are processed through secure and encrypted platforms to protect your information. 5. Failed or Delayed Payments Orders may be delayed or canceled if payment is not received or fails to process. In case of any payment issues, please contact us immediately. 6. Contact For billing questions or payment assistance, contact us at:
Delivery Policy We offer fast and reliable delivery services for all orders. Deliveries are typically completed according to agreements. Delivery Hours: Monday – Saturday, [e.g. 7:00 AM – 7:00 PM] (No deliveries on Sundays and public holidays) Delivery Fees: Fees vary based on distance, package size, and service type. Final delivery charges will be shown at checkout or confirmed upon order. Delays: While we aim for timely delivery, delays may occur due to weather, traffic, or unforeseen issues. We’ll inform you promptly of any changes. Contact: For any delivery-related inquiries, please contact us at info@movemastershopping.com
1. Eligibility for Refunds Refunds may be issued in the following cases: The order was not delivered The delivery was significantly delayed due to our fault The item was damaged upon arrival The wrong item was delivered 2. How to Request a Refund Please contact us within [e.g. 24–48 hours] of the delivery with your order details and a clear description of the issue. Photo evidence may be required in case of damage. 3. Refund Process Once your request is reviewed and approved, we will process your refund to the original payment method within [e.g. 5–7 business days]. 4. Non-Refundable Situations Refunds will not be issued for: Delays caused by incorrect delivery information provided by the customer Unattended deliveries where the recipient was unavailable Issues reported beyond the stated time window 5. Contact For refund requests, please contact us at: info@movemastershopping.com
